Sep 7 2010

Episode 85: Website Monitoring, Usage, and Stats

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Asking the right questions about how to handle your web application is only half the battle, you need monitoring, usage, and stats to properly answer them.

News/Follow-Ups – 02:11

  • Snipt.net goes open source
  • Gmail priority inbox

Geek Tools – 12:37

Web Apps – 16:11

Website Monitoring, Usage, and Stats – 22:22

  • Usage Questions
    • Should you support IE6?
    • Should you upgrade your host/server?
    • Should you refactor code or infrastructure?
    • Should you add redirects for old links coming from other sites?
    • When should you take your site down for maintenance if you have to?
    • What features of your site are actually being used?
    • Are certain users seeing errors when they come to your site?
  • Only around 1% of users will comment or leave feedback.
  • Monitoring
    • Do you know if/when your website goes down or becomes slugish?
    • CPU
    • Memory usage
    • Uptime
    • Shopping cart working?
      • Write a selenium script
    • Performance
    • Errors and bugs
      • Email alerts
      • 404s, include referrer
  • Usage
    • What are your peak times?
    • How many concurrent users?
    • What are your most used features/pages?
    • API usage by Key, feature, time of day
    • Is your search relevant?
  • Stats