Episode 76: Software for your Business

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A look at the software needed to run a small business.

Geek Tool – 01:21

Webapps – 06:30

Business Software – 12:26

  • CRM
    • What they do?
    • Phone messages
    • Mass mailings
    • Store customer info
    • Address
    • Phone number
    • Customer type, Retail/lead etc.
    • Notes
    • Emails
    • Order information
    • Shipping information
    • Schedule appointments with customers
    • Post calendars for other employees to see
    • Paid
    • Free/Open Source
  • Accounting
    • Quickbooks
    • Less Accounting – Ep 61
  • Support Request Trackers (ep 75)
  • Asset management
    • Keep track of all the assets around the business
    • Useful for planning hardware life cycle and aids in financial business decisions
  • Email Appointment Scheduling / Calendar
    • Google Apps
    • Outlook / Exchange
  • Email mass mailing
  • Snail mail mass mailing
  • Online Meetings
  • CMS
  • Google Analytics
  • Social Media Management

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